Customer Feedback

Here are some of our customers’ feedback on our services:

“It is observed that consultant made sure all details in the report are covered during the discussion sessions with lift maintenance company. Consultant was flexible and agreed that follow-up checks are necessary as a full packaged service. Consultant showed that he knows his job well. ” – Hotel Manager , 30th May 2016

“Lift breakdown rate has reduced after engaging SPNG Consultants as an independent lift consultant” – Private House Owner , 17th May 2016

” Should we come across other owners we know who are in the same predicament as us, we would suggest that they engage your services” – Church Director of Administration , 20th September 2016

“For a mere sum, SPNG was able to do a systematic and somewhat comprehensive analysis of the lifts and provide a very useful report for us to study and revert to the lift contractor for action. We learnt a lot from the conversation we had and are very much appreciated.” – Property Executive of a Condominium , 1st December 2016

“You have conducted the survey professionally.” – Property Manager of a Condominium, 10 April 2017

“Very professional” – Deputy Director of a Resort Management Group, 21 October 2017

“During our working relationship with Mr Ng, we have found him to be highly professional and meticulous. He was indeed knowledgeable and gave us a detailed report on the issues we were facing with our lifts. In addition, Mr Ng also gave us a list of recommendations as well which we worked out in a meeting with our lift maintenance vendor.” Hotel Vice President , 15th May 2018

“Tender documents are drafted in a systematic and detail manner.” – Property Executive of a Corporate HQ office, 22nd October 2018

“We are very satisfied that we got SPNG as our lifts’ consultant for the lifts’ modernization project.” – Director of Property Management on behalf of a Condominium , 4th December 2018

“We would recommend the services of SPNG Consultants Pte Ltd to other condominiums considering modernizing or replace its lift system or simply carrying out a health assessment of existing lifts” – Assistant Property Manager on behalf of a Condominium, 28th June 2019

“We are very satisfied with SPNG’s performance in the handling of the project.  SPNG was very competent, meticulous and diligence in ensuring that the appointed lift contractor carry out the work in full compliance with the specifications and ensure the smooth completion of the project according to the scheduled time. At all times in their handling of the project, SPNG also has the interests of the client at heart and did their best to secure and protect the interests of the client.”– Director of Property Management on behalf of a Condominium , 17th September 2019

“It was a pleasure working with Mr Ng as we both believe in professionalism, good service and pride in delivering the best.”– Condominium Manager on behalf of a Condominium , 19th September 2019

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